Frequently asked questions?

Q: How is training provided?

A: You will be provided a WebEx or GoTo meeting link accessing which you can join the training session.

Q: How will I access the audio?

A: You can access the audio using WebEx or GoTo meeting as well.

Q: Can I ask questions during the session?

A: Of course, you can. We take schedule break to answer any questions.

Q: What if I miss the session or certain part of the session?

A: After the training, we will provide the access to training videos using which you can complete your training.

Q: What if I have questions after I finish the training?

A: After the training, we proivde one month email support for your questions.

Q: Will there be a hands-on session?

A: It depends upon the kind of training. For One day fast track module training, hands-on sessions are not available.

Q: Will there be a hands-on session?

A: It depends upon the kind of training. For one day fast track module training, hands-on sessions are not available.

Q: How many students you allow in a session?

A: In order to make the session productive, we do not allow more than 20 students per session.

Q: How many trainers you allow in a session?

A: Generally 1 but sometimes two trainers also attend to share more insights.

Q: Do I get any documentation or user guides?

A: No documentation or user guides. Recording videos can be referred to refresh your knowledge.

Q: Will I be able to implement modules learnt after training?

A: Yes, you will becauase we will teach you step-by-step. You also need to enhance your business knowledge to be able to provide solution or transalte requirements to system processes.

Q: Can I reschedule the training after making payment?

A: Though not recommended becauase we book trainers schedule accordingly yet we can review on case-by-case basis.

Q: Can I cancel the training after making payment?

A: Any cancellation received 24 hrs before the schedule class are refunded. No questions asked.

Q: Can I cancel the training after the class starts?

A: Any cancellation done within 2hrs of class start are refunded. No questions asked. Beyond 2 hrs, no refunds will be given.